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We provide the right people at the right time and place, doing exactly what our clients need done

Expert recruitment and management, high quality staff, improved service levels at competitive pricing

Our clients can focus on their core business activities: we handle HR details and labour-related complexities

Tailored solutions ensure reliable and flexible execution of service deliverables

WORKFORCE MANAGEMENT STATISTICS

The Carrus team worked more than 2 million hours over the last year in our clients’ businesses across 23 centres in South Africa.

Services

Our solid understanding of our client’s business enables us to tailor exceptionally suitable solutions. Depending on the client’s requirements, we can:

  • Provide temporary and permanent staff members from our employee ranks and/or
  • Implement a human capital outsourcing solution, whereby we take over a team of the client’s existing staff. The individuals are recruited as Carrus employees, who provide services to the client on a temporary or permanent basis.
  • We accurately address the client’s requirements due to our thorough process of selection, interviewing, skills assessment and qualification verification.
  • The quality of our staff is underpinned by the Carrus commitment to develop the productivity and skills of our employees.
  • We attain compliance with Service Level Agreements through incentive-based remuneration: we pay our people for what they do – not ‘because’ they do.
  • We apply outcome-based management by placing focus on accountability and responsibility from the ground level.
  • We protect our clients against labour law risks with state of the art employment contracts and insurance.
  • We ensure legal compliance: regular confirmation of all statutory compliance, plus support with EE compliance.
  • We provide HR-related administration functions.
  • Our onsite management option ensures close monitoring of performance and discipline.
  • We design client-specific Service Level Agreements (SLA) with deliverables clearly addressed and defined.
  • We offer clients the flexibility to restructure their workforce during operational peaks & troughs, without the complications of operational requirement terminations.
  • We also provide expert consulting and coaching regarding employee relations, industrial relations and labour law.

Business Process Outsourcing

The Carrus BPO model was born out of ever-increasing needs of South African companies to compete in an ever changing labour law environment, while still keeping abreast of costs, quality and service level delivery.

We are very confident that the Carrus BPO service offering provides our clients with the ideal alternative to the traditional labour broking solution, whilst retaining the flexibility and cost effectiveness of the aforementioned model.

We have had the Carrus BPO concept tested by some of the leading labour lawyers in the country and have received the thumbs up.

We provide a tailored solution to address client-specified processes including:

  • Human Resources Management
  • Manufacturing processes
  • Supply chain management: local distribution, transport and delivery, which may include fleet management.
  • Warehousing: stock control, receiving, dispatch, loading and storage.
  • Sales processes.